FAQ
Product
What materials do you use?
Every piece is plated in real 18k Yellow Gold, Silver or Rhodium, giving it that deep, lasting shine and the feel of solid gold.
Beneath that? 316L Surgical-Grade Stainless Steel—strong, durable, and built to last.
What makes your quality different?
Exceptional jewelry is about more than plating alone — it’s about precision at every stage.
We use an extra-thick layer of real gold or silver, applied with an advanced plating technique that gives each piece the rich look and feel of solid gold.
But our commitment to quality goes further. Every item undergoes careful quality inspection and control, ensuring flawless finishing, durability, and consistency. Only pieces that meet our standards are approved to represent our brand.
The result is a deeper shine, lifetime-lasting wear, and a finish designed to hold up — even with everyday use.
We don’t believe in shortcuts or disposable jewelry. This isn’t fast fashion. This is jewelry made for life.
How do I keep my jewelry looking fresh?
Take care of your jewelry, and it’ll take care of your look. Here’s how to keep it shining:
- Keep it dry: Moisture is not your friend. Store your jewelry in our jewelry box when you're not wearing it.
- No chemicals: Perfume, lotion, and chlorine (yes, pools & hot tubs) can mess with the finish. Put your jewelry on after applying products.
- Store it right: Avoid tossing it in with other pieces—scratches happen. Keep each piece separate.
- Clean it up: A quick wipe with a soft polishing cloth keeps gold and vermeil pieces looking fresh.
Take care of your piece, and it’ll stay looking brand new.
What makes your stones stand out?
We don’t do dull. Every piece is set with top-tier flawless CZ stones, chosen for their fire, brilliance, and icy clarity. Hitting harder than diamonds, with insane sparkle that catches light from every angle.
While other brands use cheap, lifeless stones, we only work with high-quality cuts that reflect like the real deal.
Orders & Payments
How do I know if my order has been confirmed?
After placing your order you will receive a order confirmation email straight away.
Can I change or cancel my order after payment?
Sometimes we can still make adjustments. Contact us as soon as possible via email, WhatsApp or social media, so we can see what is possible.
How can I track my order?
As soon as your order is processed, you’ll get an email with tracking details from the carrier. You can also check your order status anytime by logging into your Jewellery4all account.
Which payment methods do you accept?
Please see the icons at the bottom of our website for an overview of available payment methods.
Shipping
How much does shipping cost?
All orders are shipped free of charge, with no minimum purchase required
How long does delivery take?
Netherlands & Belgium: Next business day
Germany: 2–3 business days
France: 2–4 business days
Rest of Europe: 3–5 business days
Rest of the world: 4–8 business days
The expected delivery time is also shown on the product page.
Do you ship internationally?
Yes, we ship worldwide and also offer express shipping.
Returns & Warranty
Can I return or exchange my order?
We want you to love your jewelry, but if it’s not quite right, you can return or exchange it your piece.
The details:
- Items must be unworn, in original condition, with all packaging.
- Return shipping isn’t covered, and we don’t provide return labels.
- Items on action can’t be returned.
Need help? Hit us up at info@jewellery4all.nl and we’ll get you sorted.
What is the return period?
You have 30 days to return an item.
What does the lifetime warranty cover?
We don’t do cheap, and we don’t do shortcuts. Every piece is built to last, which is why we back our jewelry with a lifetime guarantee. If there’s a real manufacturing defect, we’ll replace it—no stress, no hassle.
What’s not covered?
- Natural wear and surface scratches over time
- Fading due chemicals, or improper care
- Damage from impact, dropping, or rough handling
- Lost, stolen, or intentionally damaged items
- Stone settings affected by force or accidental damage
If something’s off and you think it’s a manufacturer’s issue, hit us up on whatsapp or email with a photo and your order number — we got you.
