Refund policy

Every piece is designed with care. If your order does not meet your expectations, you can return it within 30 days of delivery.

Exchanges are free — we cover the shipping of the replacement item back to you.

CONDITIONS

Items should be returned unworn and in original condition, with all tags, pouches and boxes included. For hygiene reasons we cannot accept earrings. Personalized pieces, sale items and gift cards are not eligible for return. 

All returns and exchanges are registered by email before shipment. 

HOW TO RETURN OR EXCHANGE

Email us at info@jewellery4all.nl with your order number and the item you wish to return or exchange. After we review your request, you will receive a confirmation with your return label and the return address. We aim to process every request as quickly as possible.

We provide your return label. Return costs vary by country and are the responsibility of the customer.

REFUND

Once your return has been received and inspected, your refund is issued to the original payment method. You will receive a confirmation once processed. Original shipping costs are non-refundable.

If your order arrives damaged, defective or incorrect, contact us within 7 days at info@jewellery4all.nl with your order number and photos. We will replace or refund at no additional cost.

LIFETIME WARRANTY

Every Jewellery4all piece comes with a lifetime warranty against manufacturing defects. If your item tarnishes, breaks at a clasp, or shows other manufacturing faults, we will replace it free of charge. Contact us at info@jewellery4all.nl with your order number and photos of the issue.

The warranty does not cover damage from misuse, accidental breakage, or loss.