Shipping policy
Every order is carefully packed and shipped from our warehouse in the Netherlands. We ship worldwide with PostNL, with tracked delivery on every order.
Orders placed before 11:00 PM are shipped the next business day. Orders placed on weekends or public holidays are shipped on the next business day.
DELIVERY TIMES
Netherlands: 1 to 2 business days
Belgium: 1 to 2 business days
Germany: 2 to 3 business days
Luxembourg: 2 to 3 business days
France: 2 to 4 business days
Austria: 3 to 5 business days
Spain, Italy, Portugal: 3 to 5 business days
Rest of Europe: 3 to 5 business days
United Kingdom: 4 to 7 business days
United States: 4 to 7 business days
Rest of the world: 5 to 12 business days
Delivery times are estimates and may vary due to customs, weather, or carrier delays.
SHIPPING COSTS
Netherlands: Free shipping
Belgium: Free shipping
Rest of Europe: free above €50
United Kingdom: free above €75
United States: free above €75
Rest of the world: free above €100
Shipping costs below these thresholds are calculated at checkout based on destination.
International customers are responsible for any import duties, taxes, or customs fees charged by local authorities. These are not included in our prices.
TRACKING
A tracking link is sent by email once your order is dispatched. If you have not received tracking details within 48 hours, check your spam folder or contact info@jewellery4all.nl.
INCORRECT ADDRESS
Please make sure your shipping address is complete and correct. Re-shipping costs caused by incorrect or incomplete addresses are the customer's responsibility.
LOST, DELAYED OR DAMAGED PACKAGES
If your package is significantly delayed, appears lost, or arrives damaged, contact us at info@jewellery4all.nl with your order number and photos if applicable. We will investigate with the carrier and resolve the issue as quickly as possible.
